Villa Eugenia

Booking the Property less than six months prior to arrival date, a non-refundable deposit of at least 50% of the total amount is due within 5 calendar days upon booking.

Booking the Property more than six months advance prior to the arrival date, a non-refundable deposit of at least 25% of the total amount is due within 5 calendar days upon booking and another 25% is due 6 months prior to the expected arrival date.

All full payment is due 45 days prior to the arrival date.

A security deposit is required by the Owner prior to the arrival date.

The security deposit will be authorized on credit card 48 hours before arrival or can be paid by bank transfer 10 days before arrival. The security deposit will be released or returned to the Lessee within 48 hours after check out.

In the event that the Property incurred damages or any breakages during the stay of the Guest, the costs will be deducted from the security deposit. This excludes normal and acceptable wear and tear.

The condition of the Property will be judged at the sole discretion of the Owner or the Representative. If the value of damages or breakages exceeds the amount of security deposit, the Lessee will be held liable to pay the outstanding amount to the Owner forthwith upon demand.

The security deposit will also be used for all costs and charges incurred by the Lessee and his guests if any such costs and charges (such as extra guests, event fee, food and beverage, etc.) are not paid in full.

All cancellations made by the Lessee are subject to penalties below:

A) If the Lessee cancels the reservation 45 days or more prior to arrival date, all payments are forfeited but credited for 9 months from the date of the cancellation confirmation by the Owner. The credit value can be used by the Lessee or anyone on his or her behalf for any reservation, during any period upon availability and solely for the Property initially reserved.

B) If the Lessee cancels the reservation within 45 days prior to arrival date, all booking payments are forfeited.

A full or partial refund is solely applicable in the event that the Owner secures another reservation covering partially or fully the initial canceled reservation.

C) Christmas and New Year Period, for any cancellation after the deposit and/or balance payment, all payments are forfeited. However, a full or partial refund is solely applicable in the event that the Owner secures another reservation covering partially or fully the initial and canceled reservation.

The above cancellation charges also apply if the Owner cancels the booking due to non-payment of the balance.

D.) If the Lessee fails to pay any required additional deposits or remaining balance of booking payment at assigned due date, all payments are forfeited.

Contact us for COVID-19 related cancellations.

No-shows are subject to same terms as the cancellation policy stated above.

Children below 12 years old are considered as kids.
12 years old and above are counted as adults.

Standard check-in time is 3:00 p.m. and check out time 12:00 nn unless other arrangements have been made and agreed upon by the Owner.

Early arrivals or late departure times are subject to the availability of the Property and extra fees will be imposed.

Please refer below for the applicable corresponding fees:

Check - in Time:
From 10:00 a.m. and onwards - 50% of the regular daily rate
Before 10:00 a.m. - 100% of the regular daily rate

* These additional fees include the cost of our chef to prepare lunch.
Check - out Time:
Until 6:00 p.m. - 50% of the regular daily rate
After 6:00 p.m. - 100% of the regular daily rate

For the full Terms & Conditions of Villa Eugenia visit:
https://villaeugeniaphuket.com/EUGENIA-Terms-and-Conditions.pdf