Terms & Conditions
Booking PolicyGovernment-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Cancellation Policy1. Standard Reservations:
Cancellation Window: Guests may cancel their reservation free of charge up to 48 hours before the scheduled check-in date.
Late Cancellations: If a reservation is canceled less than 48 hours before check-in, the full cost of the reservation may be charged.
No-Show Policy: If the guest does not arrive and does not cancel the reservation, the full cost of the first night’s stay will be charged.
2. Non-Refundable Rates:
No Cancellations: Reservations made under non-refundable rates cannot be canceled or modified. The full amount will be charged at the time of booking, and no refunds will be issued in case of cancellation or no-show.
3. Early Departures:
Policy: Guests who depart earlier than the scheduled check-out date will not be refunded for the remaining nights.
4. Modifications:
Changes: Guests may modify their reservation dates without penalty, subject to availability and the hotel's discretion. Any changes made within the cancellation window may incur additional fees.
For any cancellation or modification requests, please contact the hotel at 07 3498 0617 or cumquathouse@gmail.com
Child PolicyCHILDREN CAN NOT BE ACCOMMONDATED AT THIS HOTEL.
Deposit PolicyNo advance payment required. The fees and deposits are charged by the property at the time of check-in.
Noshow PolicyIf the guest does not arrive and does not cancel the reservation, the full cost of the first night’s stay will be charged.
Other PolicyAll the rooms are located upstairs; there are no rooms on the ground floor. Guests need to use the stairs to access their rooms;
|